Our Reviews

Tell us what do you think about your experience at Cowgate Motor Company

At Cowgate Motor Company we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible. 

 But don't just take our word for it, see what some of our customers have to say about us...

5.0 (91 Reviews)

Linda C

Excellent service!!

Nirmal P

Very friendly and reliable customer service. I recently purchased a car and service and professionalism was above average.

C S

I had a very positive experience with the owner of the garage. We had a few emails exchanged before I came to to view the car. I asked for extra pictures which were diligently taken. I was then picked up from the train station which was a nice touch. The thing I really like was that I was able to test drive the car on a decent run by myself. No pressure whatsoever to buy. They can sense a genuine buyer and shall treat you accordingly. I would also like to specifically mention the car valet guy they have on site. His attention to detail is off the scale. The car was utterly spotless - not the usual spray on dashboard shine. I was able to browse through the cars paperwork and history before doing a deal. After experiencing the tactics of the main dealerships it was refreshing to undertake some straight forward negotiations. I got to know the owner doing our exchanges and nice trust was built up. The other salesman was a genuine guy too. I'm very happy with my purchase & aftersales

Brett W

Great car garage didn’t hassle or push for a sale just left me to have a look. Ended up getting myself a nice Mercedes E class from them and it’s absolutely stunning couldn’t be happier. Everything’s was dealt to a high standard start to finish. Really friendly staff couldn’t recommend a better garage.

Shirley W

Nov 2017. Very pleasant salesman. No hassle while looking round cars, but he was available when we were ready to see inside the car we later purchased. Quick response to email and phone queries too. Smooth transaction and car ready for collection on agreed day. I highly recommend Cowgate Motor Company.

Simon W

Very pleased with my VW Golf from Cowgate Motors. Very friendly no nonsense service. Would happily buy from Cowgate again.

Lawrence A

I was very happy with my experience with Cowgate Motors - they were very fast, efficient, and professional. The staff were unpressuring in their sales approach, and are happy to discuss any questions you may have. The car was ready in less than 48 hours after I confirmed I would be purchasing it. The car itself was pristine - it could pass for brand new! I am delighted with it! I will be recommending Cowgate to any friends who are looking for a car, and I would have no doubts suggesting them to anybody!

Gordon B

This is the second car I have bought in less than a year from them, great service always there to help. My first car had a problem with passengers window a common fault with Audi TT could not be more helpful even though not in warranty they got it temporarily repaired and when I got the bit needed fixed for free.

Harvey C

Very helpful, with a great selection of cars. Really good service. Managed to sort out the cars service and MOT quickly as I required it. Highly recommend.

Jim A

Have used this company a few times and have not had anything less than perfect service and courtesy.Highly Recommended 👍

VINCENT B

Great experience. Bought a very good car. Gordon and John were more than helpful, very happy for me to have a PPI done. Next used car I need, I will definitely give these guys a call. A credit to their industry.

Greg W

Very pleasant experience buying my car from Cowgate and would come back for another one in the future. Loving the car, thanks guys.

Stuart M

Had a great experience from start to finish. was very professional and helped us from the minute we stepped into the office, very welcoming and friendly towards my family. I can not recommend Cowgate Motors enough, had the best experience and totally in love with with our new car. Definitely worth the drive to Dundee.

Kalvin D

Got me the car I wanted when nobody else could, made the whole experience very easy. Very friendly genuine people who always stand to deliver their best. Would definitely recommend Cowgate Motor Co if you’re looking for your next car 👍🏼

Mark B

Bought car during week while away working. Dealership were exemplary a joy to work with and more than happy to help with advice.their description of the car was spot on and when I arrived to collect my car I was warmly greeted every step was explained clearly and in detail. Would, will and do recommend this dealership very very highly ....5 star Service

Connor G

Recommend very highly if buying a car from cowgate motors. Thanks very much

Blair C

Traveled to Dundee from north east of Aberdeen to look at a car on the advice that the car was very clean, it was. Took the car for a test, no hard sale here, just gave me a key told me where to go and left me to it. The car was 8-10,000 miles away from needing the timing belt changed, without missing a heart beat the guys said they would service, change belts and MOT the car. I agreed to buy the car, after getting a great deal on mine. When I picked it up the car was absolutely pristine, and with all the work done as promised. For a 5 year old car it looks as if it just came out of the showroom for the first time. Dealing with the two guys was an absolute pleasure. And be assured when it comes to the time for a change (won't be for a while), they will be my first port of call. A thoroughly outstanding experience and service. Can't thank them enough.

mikayil G

Excellent service. Very professional. They are small and I think they carefully chose their stock therefore, if you see what you like definitely go and check it out. You will be surprised. Also, there was no pressure to commit. No manager over your shoulder which I thought was great. I test drove the car alone where I was able to concentrate in the absence of typical questions like what are doing for living and how many children you have))). After speaking to them i drove from Aberdeen to Dundee to look at the car. It was as described by John.

Bill G

Bought car here one week ago. John very nice and helpful , and not in a pushy way which I liked. Not on my doorstep , and had travelled to view. Car was spotless, mot'd, paperwork all up to date, and ready to drive away at exactly the time arranged. John made it a pleasant experience for me, ( not always the case at some garages) . Only been a week, but very happy with car purchased. Would recommend , and would definitely look here again first, if searching for another vehicle.

dave S

what a delight is all i can say. purchased my dream car and gordon the owner was ace, this garage is all you need, everything was spot on and that's from a perfectionist that spent nearly 30k, i also travelled 650 miles and all was good. great drive home, cheers gord. dave in notts

Kenny W

Gordon is very genuine and is the most helpful and trusting car salesmen I've ever dealt with and I have dealt with many over the last 35 years. Great buying experience and a cracking car too. I would recommend Cowgate motor company to anyone looking for a car

phil C

Excellent customer service and regular updates communication through the whole process. The car was delivered in perfect condition.

Sukhpal S

Great customer service, smooth transaction and finished off by delivering my new car to my door! Gordon was a pleasure to deal with throughout. Would definitely recommend.

Kevin L

I had a few problems with my car when I got it home. I phoned and everything was sorted out without any hassle. Normally car dealers are not interested after you have driven away. I cannot say this about Cowgate , they could not have been more helpful, nothing was a problem. Highly recommended.

Gordon B

I live in Inverurie which is a good 1hr 40 min from dealership,I spotted a Mondeo on their website and contacted Gordon and the whole experience was so professionally done, a good trade in for my car and Mondeo delivered as agreed to my home, Nothing but praise for this company

Andrew T

Cowgate were very friendly and helpful. Bought Z4 it was in great condition Got car when agreed with new mot and service all done as promised

Martin H

My first experience of buying a car online, sight unseen. I was understandably apprehensive but needn't have worried. Excellent customer service and communication from start to finish and the car was delivered on time and exactly as described. Altogether a very satisfactory buying experience conducted in a highly professional yet friendly manner.

stuart B

Helpful staff , great knowledge for helping with every aspect for buying a new car

sarah F

Lovely customer service offered to service and mot the car before delivering it for free. Let us test the drive the car before buying. Couldn’t of been more helpful

Susan P

Excellent experience buying a car for the first time from Cowgate Motor Company. They were recommended to me and certainly lived up to my expectations! ☺️ I feel they only deal in absolute quality cars and when their vehicles are handed over to the customer they have already taken care of any 'advisories' that may have come up on the MOT thus no short term bill for repairs for me as a buyer! Everything explained in plain language, very friendly and they have their customers at heart. This excellent service was especially beneficial for me as a single female buyer! Great confidence in them! 😊

anne B

So helpful and friendly. Made purchasing the car so quick and simple.

Dawid J

An absolute pleasure to deal with! These guys are truly professional car dealers! Have gone the extra mile and beyond for ourselves. Just bought a car from them and I've not only received a free service and MOT but also all the advisories on the MOT sorted out and new brakes and discs all around! The car was also fully valeted and polished! They've made me pick up my jaw from the floor on the pickup day. Honest to the bits, well mannered, even picked up my phone late in the evening (or maybe I shouldn't post his on here? :D ) Long story short - they deserve at least 6 stars ;-) Thank you, gentlemen!

scott F

Very professional service from Cowgate motor company. Bought an Audi A3 which was exactly like if not better than the photos. All professional valeted and polished. Highly recommended

sally P

Bought a car without seeing it, on arrival was exactly as described. Excellent communication from The salesman throughout the transaction. Highly recommended

eric C

Cow gate is the only place to buy a car no messing around great communication and value for money… Staff are great ….

kenneth W

This is the 4th time I've purchased from cowgate, always great service and value for money.

Erin S

Fast and friendly. Started looking for a car on the Sunday and by Tuesday I had financing and reserved the car of choice. Amazing price and sparkling car!

Irene M

Best experience I’ve ever had buying a car. Absolutely no pressure and a simple and straightforward process. Would definitely recommend if your looking for a great quality used car.

laura B

No pressure, easy going. Really helpful-the car was in fantastic condition and worked with us-we picked up a week later as we were on holiday. They helped with all the paperwork and taxing my car, making things as easy for me as possible. Highly recommend for the great service, as well as fantastic range of quality cars. They even extended my warranty once I told them I’d be using the car for commuting to work, which is over an hours drive away, to give me extra piece of mind

paul R

Absolutely awesome service from start to finish, completely felt at home and welcomed as a customer. I would recommend the quality and service from Cowgate as awesome and advise anyone I know who is in the market for a car to consider them highly.

Anonymous

Friendly, helpful and good communication.

danny moore

Service was brilliant from start to finish, no hassle at all very happy with my new car, highly recommend this place for buying a car

kevin grimshaw

First class service and lived up to their outstanding reputation as an honest used car sales outlet. John and Gordon were spot on and gave constant updates during the sale. I’ve a very happy daughter with a cracking wee motor now! Anyone looking for a quality car at a good price I highly recommend Cowgate Motor Company. John, Gordon… Cheers fellas!

ian palmer

Absolutely brilliant service from this friendly local company. Recently passed my driving test in later life and bought my first car from Cowgate Motors. John and Gordon could not have been more helpful in helping me get the best car for my needs and that I was happy with it. Their after care service is really first class. An excellent company to deal with. Highly recommended.

nikaila mcrither

Really friendly and service was brilliant

elga kuzmina

Execellent service !

Anonymous

Brilliant, friendly service from start to finish. John was a pleasure to deal with!

emma mcintyre

John really listened to what I was looking for and required. He found the best deal to suit me and even went an extra mile and found a better finance deal to suit my needs. Excellent explanation of processes and procedures as it was my first time buying a car. Very friendly and polite from all the staff. so glad I choose to buy local than a huge dealership.

Anonymous

Sales guys were very helpful and friendly. Would return recommend highly. Service was 100%

jenna anderson

Friendly chaps and very helpful trying to get me the best finance deal for my car. Highly recommended

gillian milne

Great friendly service from start to finish Couldn’t fault Gordon and John one bit. I would definitely recommend this garage and I will 100% be using them again.

Anonymous

Very good customer service, kept informed along the way. Car was delivered when discussed fully services and MOT'd. Would use Cowgate again.

Jim

Cowgate Motor Company couldn't have been any more professional when I recently purchased a vehicle from them, definitely worth a 5 star review!

Anonymous

I would definitely recommend. Very professional service and very helpful. John was very down to earth and the whole process was very quick and the car was gleaming inside and out well done to the valet great job, perfect actually. John explained and helped with finance options overall fantastic service. LOUISE

edward tribe

It was a most friendly and professional transaction, John and Gordon were most helpful

dean robertson

Brilliant service from these guys! Gordon and John were great to deal with and both extremely genuine. They kept the process very stress free and easy. Would recommend.

Anonymous

This was my first time buying a car and I have to say that I’m really happy to have gone with this garage. Really friendly staff who made the whole process seem effortless. Fantastic service all round. Would recommend anyone thinking about buying a car to visit their showroom. You won’t be disappointed.

graeme stewart

Excellent service, all went smooth for the transaction and car was immaculate upon delivery. Overall great experience and couldn't recommend highly enough A+++

jodie milne

I couldn't be more pleased with my car I purchased from Cowgate Moters, A professional and friendly service from a knowledgeable independent retailer, Gordon clearly only choses high quality vehicles in excellent condition to sell,. I didn't feel at all pressured and got to go on a lengthy test drive before I made a purchase, The deal was easily completed and arrangements were made to collect the car a few days later, All in all an excellent transaction, I found both Gordon and John to be very friendly and easy to talk to. I would certainly recommend them to my friends and family, anybody to be honest for a quality and personal service. Top class. Also great website with good videos and full details of cars worth a trip if far away

andrew moorhouse

First class service. Polite staff very knowledgeable old school staff who know & understand the motor trade. No sales pitch or flannel just dealt with the essentials. Provided me with an excellent vehicle. Thanks Cowgate Motors. Would happily buy another car from them

jack campbell

Couldn't fault the service provided while arranging my new car. So easy and straightforward.

Alex H

Good communication and sensible offer for my car from Gordon at Cowgate Motors Dundee. Kept in touch regularly and requested photos and honest appraisal of car which resulted in a swift and seamless transaction.

Anonymous

John made it very easy for me to choose, buy and work around getting my first car. 100% Would recommend cowgate motors!!

David M

I had a very good customer experience here. The staff did everything possible to make things simple. Got a good trade in deal and a great car.

gladys orourke

Great service , very friendly staff , very helpful with information regarding the purchase of car , also came into car and went over all the workings of buttons etc.this is the 3rd car I have purchased from here

alex malcolm

Couldn't fault these guys one bit! The service and quality of car you get from Cowgate is next to none. John was so helpful, chatty and friendly. There was absolutely no pressure like you feel with big branded car garages and John was focussed on making sure it wasn't one of those experiences. We saw the car online, phoned to see if we could view it (2pm on a Sunday), Gordon the owner phoned John who then said he would see us there in the next half an hour. Let us have a look about the car and test drive. On our return he spoke us through the process of part exchange (which he gave me a very fair valuation) and finance options finding the best option for me. He gave me a time frame of when the car would be ready, heard from him the Monday as promised letting me know I have been approved by financed and explained something that had been flagged which was very helpful. Thursday morning I was able to collect my gorgeous car with a fresh service and MOT (with no advisories!), a quick and easy handover and I was on my way. To top it off, John offered to help me if I needed help assigning my personalised plates once by documents come through.

Anonymous

Had a great experience buying my first car. Everything was explained well and sorted quickly.

christopher yuill

Excellent service, very professional. The car I bought was due a timing belt, this was done and paid for by Cowgate as well a full service and 12 month MOT including repairs required to pass. Cannot recommend Cowgate enough, I would happily buy from here again.

Matthew Macgillivray

Everyone was really nice and helpful. They made sure that everything was taken care of so that I was good to go. Would highly recommend!!

Anonymous

Very good customer service and helpful buying my car

Duncan Bell

Simple and easy process, garage was very flexible with how I sold my old car to use as either deposit or trade-in

Martin John Ramsay

Cowagte was fast efficient and covered everything that needed done from changing the registered keeper to sorting the car tax. This service was extremely smooth and I had 0 problems. Big shout out to John who was so helpful and sorted everything so fast. Would highly recommend Cowgate the transparency was second to none. Quality service.

Anonymous

Absolutely cannot fault the guys at Cowgate, helpful and informative throughout. Took delivery of my new wheels this morning and the handover was simple and hassle free.

jennifer mitchell

Great customer service.

Andrew Mair

The service was very friendly and professional with any questions answered satisfactorily

Anonymous

Excellent service, I found a car online that I was interested in and was able to quickly view it. The car has been great with a full service history. Would highly recommend.

Clair

I’ve used this company for my last 3 car purchases due to the fact that they are trustworthy, helpful and everything is dealt with quickly and efficiently. I would highly recommend and would not go elsewhere in the future.

Brad J

Excellent buying experience. John and Gordon were very efficient, clear and honest. Just like it should be. Very capable of expertly dealing remotely with customers a distance away. Kept me updated and only when needed. Faultless and Careful Delivery service used as well. Great job Gents, thank you.

Anonymous

Great customer service from start to finish. Happy to guide me through the trade-in and purchase of my new car.

Anonymous

Fantastic service from John throughout the car buying experience. We first looked at a Kuga some six weeks ago and after a change of car choice we saw a lovely low mileage Mini Clubman at a very competitive price. Simple smooth pleasant transaction completed.

Tamara F

Just recently purchased a VW Tiguan with the help of John from Cowgate motor co. John couldn’t have been more helpful and had given me the best advice. I’d gone to Cowgate as it is and always has a good name for their motors!

Malcolm B

I have been looked after by Cowgate Motor Company since I expressed an interest in one of their cars (A Jaguar X type), in particular Gordon bent over backwards to make sure every query, every request was dealt with quickly and politely. Cowgate are honest, reliable and efficient, I would use them again without doubt. I went ahead with my purchase despite living nearly 500 miles from Cowgate, Gordon sorted everything and above all was honest and acted with integrity. Top Car Dealer!

Paul and Linda H

We live in Wiltshire and were looking for a Vauxhall Tigra on line.By chance saw a lovely yellow one at Cowgate Motors which is 463 miles away from where we live .From the photos and video it looked as good as new with only 16500 miles on clock.Phoned John to make sure it was as good as photos showed.He and Gorden(the owner of garage)assured us it was like new even though it was 14 years old.We bought it and had it delivered on a trailer by a lovely man Austin.It was immaculate.The best presented second hand car we have ever bought.We have never bought a far without seeing it before.Gorden and John are both honest and sincere people and would recommend them totally.Thank you so much. Paul and Linda Harris.

Colin C

Really great experience buying and trading in a car from this dealer - small well run business with high attention to detail on the cars there. Emails were answered superbly initially and calling was also easy to deal with via John. Professional, honest approach to the whole experience and it was a pleasure from start to finish dealing with them - highly recommend buying from them!

Joe D

Made the sale an easy process. Great aftercare

Alistair Buchan

We have bought many cars from Gordon and John, very professional and no pressure experience. Best to n the business.

donna cole

This is the second car I have purchased from this garage and I have been so impressed by the quality of the vehicle and the service they provided on both occasions.Any questions I had were answered honestly and I would definitely buy from them again the next time that I’m looking to change my car.I would highly recommend Cowgate Motor Company to my family and friends.Great job guys.

David C

No fancy showroms, no frothy coffee machines or pushy sales techniques. What you do get are enthusiastic and knowledgeable staff, a choice of well prepared quality cars, excellent warranty cover (backed by the company) and a feeling of confidence that whatever you choose will not be a lemon. I'd been looking for a 'swansong-car' - very possibly the last nice car I'll be buying. Gordon, the owner, had a choice of two, both superb examples. although the second car wasn't on the premises, he kindly took us to view it. After an extended test drive, the choice was made. John, the sale manager, agreed a favourable trade in price for my car and we arrived at an amicable cost to change. All very friendly and easy and my confidence grew that this was the right car from the right people. A date was agreed for collection and my only request was that the car should be immaculately presented. The pick up day arrived on a lovely sunny afternoon, I was amazed with how the car looked; absolutely stunning. Their car preparation man, Kenny, did so well to make this a special day. I've had close to 53 years of car buying experience, this purchase has been without doubt the best. The whole process was smooth and trouble free, even taxing the car and the DVLA paperwork was all taken care of. Cowgate Motor Co. is a small 3 man team who've got customer service and satisfaction as their absolute priorities, buy a car from them you'll be well looked after!

Keigan Nixon

The service at Cowgate Motors was exemplary, very informative, helpful and friendly to ensure both parties were happy completing business.

Bob R

No hard sell and great customer service. John was informative and helpful. Happy to recommend and would most likely use again if the occasion arises.

Ross Martin

If you are looking for a car at a great price then I highly recommend Cowgate motors, was able to test drive the car before deciding if I wanted to go ahead with it. The service from the guys in the showroom was great, explained everything to me in easy to understand way and handled all the paperwork to make the transaction smoothly.
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